Pioneer Mobile Applications was founded in 2012 by Phil Scarfi and has been in business for over eight years. They’ve brought the visions of many individuals and companies to life with mobile app development and design. They’ve worked with Buzzfeed, UMass Amherst, and All in One Music Applications, to name a few. I wanted to virtually meet with Phil and discuss his experiences and where he sees Pioneer going in the future.
So, Phil, what made you want to start Pioneer?
When I first started developing apps, I was making them for everyday tasks that would make my life easier. Eventually, my friends started finding out that I had this skill, and they asked if I could make some apps for them. As time went on, I was able to see the effect I had on other people by being able to bring their ideas to life. It made me feel incredible, so I continued to pursue the mission of helping others turn ideas into reality through mobile apps, and now I’m here!
Do you remember your first client? What was it like to have your first project, and how did it go?
Believe it or not, one of my first clients was also one of the biggest, UMass Amherst. I initially made an app that I could use to gather all of the dining hall menus and put them in one place to quickly see what they were serving for breakfast, lunch, and dinner. My RA in my residential hall found out that I made this and had me tell the Dean of Students about it. The Dean of Students then sent me over to the head of the dining services, and they were interested in building the app out to provide it to all of the students at the universities. Working with large institutions like this had a lot of hoops you had to go through, but it was an incredible learning experience.
Now you’ve worked with some very notable clients, what was that like? Were you nervous about taking on such a client, and what was one of the biggest challenges you faced on that project?
When it comes to working with the more notable clients, I was absolutely nervous. The biggest thing that I have learned is that it’s important to be yourself and act like it is any other client. All of our past client relationships were successful, so as long as we stuck to what we did best, everything should go as planned. The biggest challenge when it comes to working with larger clients is that there are usually many more people involved in the process. It was essential to have a single point of contact for any concerns for issues, but simultaneously have an environment where we can efficiently get feedback from numerous members. Since Pioneer’s clients are based throughout the United States, we turn to platforms to manage communications such as Slack.