As the COVID-19 pandemic continues to ravage the food and entertainment industry, it is now more than ever that consumers are looking for takeout/delivery. Here are a few tips on how to start your own food delivery app.
Ease of Search and Location-Based
If you plan to have a food delivery or takeout app, you’ll want to make sure your customers can find what they are looking for and not get frustrated and close the app. The same goes for when they are perusing a restaurant’s menu. Ease of use and simple ordering methods will make your app more successful.
Estimate Delivery/Pick-up Time
Most people, when looking for takeout or delivery, are hungry and want their food as soon as possible. An app with a time estimate will provide customers a sense of patience as they are aware of when to expect their food. It will also help inform their decision of where to order from as I’m sure they won’t want to wait hours for their food.
Payment
This is a crucial factor in a food delivery/takeout app. Customers should be able to pay and tip through the app. No one wants to have to search for cash or hope that the delivery driver can swipe their credit or debit card. A payment processor in the app will ensure customer satisfaction and an increase in sales.
Ratings/Reviews
This is a no-brainer, most people, when making a decision, will look at reviews and ratings. If those reviews and ratings are easily accessible, the customer will most likely go somewhere else and spend their money on a competitor. Make sure to include ratings and reviews for all partnered restaurants.
Delivery/Pick-up Options
Ever since the pandemic began, the way we interact, shop, and travel has been changed, so has the way we want our delivery or pick-up. Make sure your app includes options for your customers to choose from whether your customer doesn’t mind meeting the delivery driver at the door or if your customer opts for a contactless approach. Options are everything.
These were just a few tips to get you started on the road to your mobile app development. For more tips and advice, follow us on Facebook, Twitter, and Instagram.